Customer Service (Malay Only)
职位等级 | 行政人员 |
职业类型 | 客户服务 |
学历 | 小学/中学/SPM/O水准 |
职业性质 | 全职 |
职业说明 | 1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. 3.Follow up to ensure that appropriate actions were taken on customers requests. 4.Refer unresolved customer grievances or special requests to designated departments for further investigation. |
工作地点 | 雪兰莪 |
其它工作地点 | klang |
工作经验 | 1 |
年龄 | 18 - 40 |
月薪 | 1800-2500 |
技能要求 | • Being flexible • Using initiative • Communication and listening • Information technology • People management • Organisation • Customer service • Being confident and focused • Being professional and courteous • Being open minded • Resolving problems quickly • Being thorough and analytical • Malay only • Can start working immediately |