Account Manager
| Position Level: | Manager |
| Job Specialization: | Finance - General/Cost Accounting |
| Qualification: | Bachelor's Degree/Post Graduate Diploma/Professional Degree |
| Employment Type: | Full-Time |
| Responsibilities: | @developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders @liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs @leading a team pf account admin @meeting the operational needs of assigned client segments. @Forecast and track key account metrics @Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations @Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments @Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis @Monitor and analyze customer's usage of our product @Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships @Liaise between the customer and internal teams |
| Job Location: | Selangor |
| Other Location: | Bandar Baru Klang |
| Years of Experience: | 8 |
| Age Range of Candidate: | 34 - 55 |
| Monthly Salary: | 5000-8000 |
| Requirements: | -Proven account management or other relevant experience -Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level -Experience in delivering client-focused solutions based on customer needs -Proven ability to manage multiple projects at a time while paying strict attention to detail -Excellent listening, negotiation and presentation skills -Excellent verbal and written communications skills -Bachelor's Degree in appropriate field of study or equivalent work experience -5+ years of marketing experience with agency background desirable -Deep digital understanding -Self-motivated and able to thrive in a results-driven environment -Natural relationship builder with integrity, reliability and maturity -Ability to prioritize among competing tasks -Critical thinking and problem solving skills -Excellent time and project management skills. You're always looking to improve inefficient processes -Keen attention to detail and adherence to deadlines -Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software |