Account Manager

1.Serve as the lead point of contact for all customer account management matters. 2.Negotiate contracts and close agreements to maximize profits 3.Ensure the timely and successful delivery of our solutions according to needs and objectives. 4.Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. 5.Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) 6.Prepare reports on account status. 7.Collaborate with sales team to identify and grow opportunities within territory 8.Assist with challenging client requests or issue escalations as needed.

Customer Servide (Chinese)

1、负责潜在网站相关的电话咨询、来访咨询等接待和解答。 2、负责各类在线咨询的接待、回答、回复。 3、配合业务部门开展活动，帮助提供各类资料。 4、对各类咨询情况进行统计和分析。 5、配合业务部门进行部分网站内容编辑。 6、帮助、接受各类合作者办理有关手续或事务。 7、负责网站相关事务的市场、合作等文件、资料、合同的准备和管理。 8、对所有潜在的或巳经合作的单位或个人进行关系维护和管理。 9、参与组织和实施各类宣传推广。

Customer Service (Malay Only)

1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. 3.Follow up to ensure that appropriate actions were taken on customers requests. 4.Refer unresolved customer grievances or special requests to designated departments for further investigation.

DIGITAL MARKETER/ Market Analyst

-Planning for company marketing strategies -List out and apply in promoting company products online and offline -Do market research and write out the research report -Do market analyst and give feedback on the market trends -Provide ideas to company for customer/ company to advertise

ALCOH-Tech Sanitizer (KILL COVID-19 VIRUS)

RM 15.00

Sales Executives

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